I had a request a few months ago to run a Kaizen event to prepare for an upcoming union negotiation. I had never used the tools and structure quite this way in the past, but it was a rousing success, and the team felt the output was a plan that would serve the best interests of the company and the employees as well.
What an interesting and effective way to use Lean tools. I wonder if there are any other "non-traditional" applications of the tools out there that are worth noting....
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